Award Winning Senior Living
Welcome to award-winning senior living. Our management company, Life Care Services®, An LCS® Company, ranked highest in customer satisfaction with independent senior living communities for two years in a row in the J.D. Power 2020 U.S. Senior Living Study. In addition, Life Care achieved the highest score in all six factors: resident Services activities, community staff, price paid for services received, resident apartment/living unit, community building and grounds, and dining.
“Life Care Services is privileged to serve nearly 40,000 seniors across the nation. We are honored to be ranked highest in customer satisfaction with independent senior living communities for two years in a row by J.D. Power,” says Joel Nelson, president and CEO of LCS, the parent company of Life Care Services. “This award represents the voice of our residents and is a testament to our commitment to serve the customer first and foremost.
Nelson notes this year’s award is especially meaningful given the unique circumstances of the pandemic. “I’d like to recognize the heroic efforts of our community staff who serve our residents each and every day. Their diligence and perseverance provides residents with the best senior living experience possible,” says Nelson.
And the awards don’t end there. In addition to the JD Power award, Life Care Services received the Top Workplaces USA award. This award celebrates nationally recognized companies that make the world a better place to work together by prioritizing a people-centered culture and giving employees a voice.
At The Village at The Woodlands Waterway we believe in hiring passionate professionals who are dedicated to enriching the lives of the seniors we serve. We have built a talented team that’s focused on providing the award-winning customer service experience we are known for.
If you or a loved one are interested in learning more about the award-winning experience at The Village at The Woodlands Waterway, be sure to contact us today!
Life Care Services received the highest score among independent senior living communities in the J.D. Power 2019-2020 U.S. Senior Living Satisfaction Study of resident/family member/friend’s satisfaction with senior living communities. Visit jdpower.com/awards for more details.