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FT Front Desk Agent AM / PM

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Updated Jan 22, 2020
Job Description

Guest Service Representative

Experience the difference of working with Raymond Management Company’s Hampton Inn & Suites located in North Houston (Spring).

Picture yourself at the end of a long day of traveling. The stresses and worries melt away as you reach your destination and the Guest Service Representative greets you at the front desk with a warm, friendly smile and hello. This teammate acts as your guiding hand throughout your stay, giving you the inside scoop on all the cities “must-dos.” That could be YOU serving as an ambassador for your hometown and creating a once in a lifetime experience for someone else.

As a Guest Service Representative, your mission will be to turn our guests into 'Raving Fans' by:

* Answering all phone calls promptly and with a style of professionalism and kindness that 'wows' the caller.

* Providing the guest with an exemplary overall experience from check in to check out.

* Demonstrating a commitment to deliver exceptional guest service.

At Raymond Management, guests and team members appreciate our “People First” approach. This approach, combined with our quality product, strong teamwork and focus on serving guests, makes our hotels an outstanding place to work. We invest in teammates by giving them the opportunity to learn and grow in their careers, while creating an environment where teammates appreciate and respect each other.

Check us out. Talk to our teammates. Join us.

Skills Required

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Hampton Inn & Suites North Houston Spring

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